Schedule a Service

Schedule a Service

Keep your bike rumbling! 

Welcome to Northwest Harley-Davidson® Service. Our factory-trained technicians and outstanding service staff are here to keep you and your Harley® bike where you belong – on the road. 

From scheduled maintenance to custom upgrades we have the factory-approved parts, tools and diagnostic equipment to keep your motorcycle tuned to exacting Harley-Davidson® standards. 

Typical Scheduled Maintenance Includes:

  • Check Tire Pressure

  • Check chains and/or belts

  • Lubricate controls and fittings

  • Service air cleaner

  • Adjust Clutch

  • Replace Spark Plugs

  • Check brake pads and fluid

  • Aim Headlights

  • Change primary fluid

  • Change transmission fluid

  • Check charging system

  • Road test

  • … and more 

We offer immediate access to your factory warranty history, safety campaigns, engine management system upgrades and technical information. Plus, you’ll get up-front estimates and the peace of mind of knowing that your bike is serviced by the people who know it best. 

Dyno Service

Our Dyno Machine measures and analyzes torque output to calculate horsepower and supply other insights to the Dyno operator. We use that information to tune your bike so you get optimum horsepower and maximum enjoyment.

Our technicians

They receive regular training straight from the factory, use cutting-edge diagnostic equipment and service techniques developed by the Motor Company for exclusive use at H-D® dealerships. 

FAQs

  • Q. What do I do if I lose my security fob?
    A. In the event of an emergency (e.g., lost or disabled fob), your Harley-Davidson® Smart Security System can be disarmed through the manual override function. This is an involved process, which requires you to enter a pin number that we have programmed into your Smart Security System. Refer to page 11 for the step-by-step process.

  • Q. Who can I call if I need help when your dealership is closed?
    A. DEALER TO SUPPLY INFO

  • Q. Is towing covered by my factory warranty?
    A. No, towing is not covered under your factory warranty. However,active-full and full-life membership in the Harley Owners Group includes H.O.G.® Roadside Assistance Standard Package coverage for one tow per year up to $100 (upgrades are available). In addition, if you take advantage of the Harley-Davidson® Extended Service Plan, you can receive reimbursements for rental vehicles, pick-up, towing charges and even lodging and meals if you are stranded away from home.

FULL-SERVICE REPAIR FACILITY INCLUDING

  • FACTORY TRAINED TECHNICIANS: You can rest assured you'll receive the highest quality technical expertise when you bring your motorcycle to us for repair or maintenance. All of our technicians have been trained to the highest Harley-Davidson® standards. Collectively, they have over 60+ years of technical experience.
  • Factory authorized Warranty and Extended Service Repair Facility
  • Progressive & foremost preferred collision repair center
  • Consistently rated one of the top NW dealers in "Customer Satisfaction"
  • NORTHWEST HARLEY-DAVIDSON® SPEED SHOP & CUSTOM DESIGN: Performance, Accessories, Custom machining & fabrication, Full-service Dyno

"Our goal is your COMPLETE SATISFACTION, we strive to provide solutions to meet your needs, big or small, we want your business and will work hard to earn it"

WE ARE PROUD OF OUR AMAZING SERVICE TEAM!

BRING YOUR BIKE BY ANYTIME

Call Nick in Service Tue-Sat, 9am-6pm, we'll take care of the rest!

No one likes to wait, we understand and are ready to help!

When you’re invested in making sure your motorcycle stays in great working order for years to come, you need knowledge and skill you can count on. Our highly trained technicians are dedicated to maintaining and servicing your Harley-Davidson® so you can get the most out of your purchase. Here at Northwest Harley-Davidson®, we are motorcycle enthusiasts, and we know that getting out on the road and into the outdoors is your priority.

We have the equipment and experience to keep your motorcycle in prime shape, whether you’re riding for pleasure, racing around the track, or tearing it up on the trail. Give us a call and we'll get you in and out of the shop in an efficient and timely manner.

Northwest Harley-Davidson® is proud to provide quality service to the South Sound.

SCHEDULE SERVICE

We can help you keep your Harley-Davidson® vehicle in pristine condition! If you have any questions or concerns about your bike, feel free to call us at (360) 705-8515 and we’ll be happy to help you over the phone or assist you in making an appointment. Come talk to us about how to best maintain your investment and learn more about our available services!

Call, visit, or contact us today. We’re here to help.

Service

John Clark

John Clark

Service Writer

Julie Crabbe

Julie Crabbe

Service Administrator

Ryan Taylor

Ryan Taylor

Master Technician

Will DeMars

Will DeMars

Service Technician

Chris Stoffel

Chris Stoffel

Service Technician

Jame Tack

Jame Tack

Service Technician

Kenny Yamaguchi

Kenny Yamaguchi

Detail Technician

Keith Heller

Keith Heller

Detail Technician

James Martinez

James Martinez

Detail Technician


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