Northwest Harley-Davidson
8000 FREEDOM LN NE, LACEY, WA 98516
Motorcycle Service | Lacey, WA

Motorcycle Service | Lacey, WA

MASTER TRAINED TECHNICIANS READY TO WORK ON YOUR BIKE TODAY!

Schedule your appointment NOW with one of our Service Advisors, call today at 360-705-8515.

Welcome to Northwest Harley-Davidson® Service. Our factory-trained technicians and outstanding service staff are here to keep you and your Harley® bike where you belong – on the road. 

From scheduled maintenance to custom upgrades we have the factory-approved parts, tools and diagnostic equipment to keep your motorcycle tuned to exacting Harley-Davidson® standards.

Typical Scheduled Maintenance Includes:

  • Check Tire Pressure
  • Check chains and/or belts
  • Lubricate controls and fittings
  • Service air cleaner
  • Adjust Clutch
  • Replace Spark Plugs
  • Check brake pads and fluid
  • Aim Headlights
  • Change primary fluid
  • Change transmission fluid
  • Check charging system
  • Road test

…and more

We offer immediate access to your factory warranty history, safety campaigns, engine management system upgrades and technical information. Plus, you’ll get up-front estimates and the peace of mind of knowing that your bike is serviced by the people who know it best. 

Dyno Certified

Our team has the skills and the equipment to make your bike run at top performance. Our Dyno Machine measures and analyzes torque output to calculate horsepower and supply other insights to the Dyno operator. We use that information to tune your bike so you get optimum horsepower and maximum enjoyment. Learn more about a DynoJet.

  • Certified Power Vision Tuning Center
  • Certified Power Vision Dealer

Service Recommendations and Delivery

Please call our Service Department at 360-705-8515 to schedule your service work.

LEARN MORE BELOW

It’s prime riding season and we at Northwest Harley-Davidson’s service department want to make sure your bike is ready to go. Our factory trained master technicians have the knowledge, experience, tools, H-D® factory parts and equipment to get the job done right the first time. We know that you place a premium on quality workmanship and exceptional customer service. Don’t trust your bike to anyone else!

Our friendly and knowledgeable Service Team is here to help you with all your motorcycle service needs. Our team of Harley-Davidson® certified technicians are here to provide excellent customer service in Maintenance, Customizing, and Performance. You can contact our Service Team at 360-705-8515. to schedule an appointment.

The credibility of our Service Department is absolutely astounding. Specializing in stock and high-performance Harley-Davidson®, we are equipped to make your motorcycle suitable for you and your taste. We have top factory-trained technicians on duty during all business hours.

We honor all warranty work and favor any recalls. We accommodate any type of problem that may arise with your motorcycle in an efficient, precise, and timely manner.

Performance is not just a standard - it is a state of mind, especially when it comes to Harley-Davidson®. Our certified technicians are the Zen Masters of performance. Want to update your motorcycle? Stop by our Service Department and we will get you all fixed up!

We at Northwest Harley-Davidson® recommend you follow your Harley-Davidson® motorcycle service intervals. We use only Genuine Harley-Davidson® Motor Parts.

Look up your motorcycle's maintenance schedule by CLICKING HERE.

  • Batteries
  • Brakes & Brake Pads, Rotors & Fluid
  • Lube, Oil & Filter
  • Power train Service
  • Tire Mounting & Balancing

Northwest Harley-Davidson® skilled technicians are here to tackle any customization project for you. When it comes to quality, we use only Genuine Harley-Davidson® Motor Accessories.

  • Chrome Fork Assembly Installation
  • Genuine Motor Accessories Installation
  • Handlebar & Cabling Installation
  • Wheel Mounting & Balancing

When the factory condition isn't enough, our technicians can tune your stock motorcycle into a radical performance machine. Turn to the pros at Northwest Harley-Davidson®

  • Screamin' Eagle® Performance Parts
  • EFI Performance Kits

Important Voluntary Safety Recall of certain motorcycles.

CLICK HERE FOR MORE INFORMATION

Service Team

Jason Christenson

Jason Christenson

Service Manager

servicemanager@nwharley.com

Jenniie Kepler

Jenniie Kepler

Service Advisor

"I wont to take the time to thank Jennie for selling me my 2015 street glide it is one nice ride and I really enjoy it a lot she knows her Harleys really good she is a very nice salesperson and well like they thing I like is she took me out on a test ride I fell in love with the Harley as soon as we got on the road I heard the radio and I was like this is the Harley for me like she knows that it was the one for me and it fits me just fine thanks Jennie for my new love of my life my Harley 2015 street glide". - James Eckley via Yelp Reviews

jenniie@nwharley.com

Sprocket

Sprocket

Service Advisor

"My wife and I had our bikes serviced after they had not been on the road in too long. They had to send a trailer to get them because neither one would start. Sprocket and the crew did our full safety checks and fixed the few things that needed attention. The service and people were fantastic! Thank you Northwest Harley-Davidson"! - Noel Wall via Google Reviews

Joe Schelat

Joe Schelat

H-D Master Technician

Ryan Taylor

Ryan Taylor

H-D Master Technician

Electric Vehicle Trained Technician

"The mechanic Ryan was awesome, he took the time to fit me to my bike personally and Jennie in the service department was so helpful and understood all my concerns as she rides too"! -Johaunna McReynolds via reviews

James Tack

James Tack

Service Technician

"I was totally happy with the total experience except they didn't tell me what I wanted to hear. My medical condition made it hard for me to get my bike there and had to leave it longer than I normally would. The staff was very nice and helpful. Didn't even mention the time I had taken picking up my bike. James and Tim get a 10 from me". -Jeff Shipman via reviews

Austin Sawyer

Austin Sawyer

Service Technician

Adam Harding

Adam Harding

P&A / Service Associate

"Adam & Jenniie were exceptional at what they do and wanted their bosses to know that!! With love, respect, and thanks, Ps, now have over 47,000 on my 2018 still going at 77 hopefully another year"!? -Charles Morris via Facebook

Ryan Carey

Ryan Carey

Service Technician

"Ryan in service can tune a bike. Great job"! - Supyin via Google Reviews

Aaron Hansen

Aaron Hansen

Service Technician

Rick Lang

Rick Lang

Driver / Service Assistant

"The prompt communication from the front receptionist, to the departments involved: Parts Department/Service Department. Everyone I spoke with about what I wanted done, the time line, when to expect my Softail would be ready for pick up was just Top Notch! Thank you Tim, Randy, Rick & Jimmy! Outstanding"! - Dennis Haller via reviews

Kenny Yamaguchi

Kenny Yamaguchi

Detail Technician

"The crew in service are great. They work hard to insure quality service at every point. Especially, during the virus protocols. Tim and Adam really stepped up to make the process easy! I was able to drop my bike early as to avoid the weather. Lisha was smiling when she handled my loyalty rewards and payment. Kenny wiped the bike down and my precious had tunes"! -Gerald Cassel via reviews

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