Reviews

Reviews

Northwest Harley Davidson's motto reads, "The Friendliest Shop on the West Coast" and while it's easy to shrug that off as a tagline or gimmick, our owners and staff take it very seriously. "It's our home - we are here a lot - and we want people to feel welcome when they come into our home," shares shop owners Julio Valdenegro and Joe Deck.

Read some of the great reviews from our customers.


Facebook Reviews

Brett Rohr5 star

Great staff. Awesome selection. Treated me like family and got me into the bike I have dreamed of for 20 years. Thanks to Brad, George, Angel and everyone else.

Tami Butcher5 star

We just bought our 3rd bike from Northwest. And we have always have had an excellent experience. The staff is friendly and makes us feel welcomed and are so helpful. Thank you Jay, Joe, George & Julio for your excellent customer service and making the buying process pain free.

Andrew Sanchez5 star

Bought my 2017 SGS from them, and it’s a great place to buy a bike! The men and women who work at NW Harley are professional, courteous and knowledgeable. Big Joe is an awesome salesman and still to this day keeps me updated with upcoming events. I go there for my parts and advice and have never been steered wrong from this group. Highly recommend stopping by!

Tracy Bashungwa5 star

We stopped in to get our kids a photo with Santa, but we missed him. You guys were absolutely the nicest! You invited us in, gave the kiddos candy canes, stickers and tattoos. You were cool and kind (and not to mention super cute!) Thanks for making us feel welcome and giving us awesome pictures!!

Denise Toves5 star

This is Joe, I'm using the wife's Facebook as I don't have one, Shout out to Phil in sales! Hands down the best motorcycle purchasing experience I've ever had. Just an FYI I'm on my 6th bike haha let's hope this one does the trick. The guys easy going and treated me more like family than just another sale. Did not feel any pressure and was blown away by how straightforward he was as that's very hard to come by in sales. Customer service was the best out of all the dealerships I've been too and I've been to quite a few. Shout out to Toby for working with us also and thanks to the owner for hooking my daughter up with the free meal at the cafe.

Jerry Long5 star

Northwest just serviced both my Fatboy and Heritage. They did a great job on both and I highly recommend them for any service work you need to have done. Nick the Service Manager is outstanding the Technicians that work on my bikes did an outstanding job especially on the Heritage that required warranty work. These folks rock!


Yelp! Reviews

Bob J. Milpitas, CA

I'm on my long distance motorcycle trip. Started in San Jose, CA headed towards Alberta Canada. My plan was to visit Victoria on the way which meant I needed to take a ferry boat from Port Angeles to Victoria (reservations required). About 30 miles from Lacey Washington I get a rear tire blowout. I get towed into Northwest around 3:30. The guys in service helped unload my bike and WITHIN AN HOUR all repairs were done, the tire was replaced, and I was on my way to Port Angeles. The service manager couldn't have been nicer. He cared that I was a long way from home and had a schedule to keep. Great service. Fast service. Courteous service. Everything was done right. Thanks, Northwest.

Timothy G. Olympia, WA

I could not be happier with the service that I was afforded at Northwest Harley-Davidson. I will be as real and direct as possible. I was looking for a bike, and the salesperson rather than up-sell me a more expensive model - he showed me a cheaper bike with more power. You know that when a sales person working on commission immediately shows you a cheaper model you are working with an honest salesman. To the point - both bikes were easily in my price range so there was no incentive other than helping me find the best match for my needs. I greatly appreciated the candor and effort.

Having dealt with and worked with the folks in the parts, apparel and service sections I have found them to be equally on the level. I have been to a number of Harley shops - and this is the best in the area.

Candee S. Las Vegas, NV

From Vegas in Washington traveling and had a spring break and Brought the bike to northwest Harley-Davidson. Nick was great and from the time to fill out the work order to when it came out fixed was only an hour and we were on our way again highly recommend this place. Yes

Lauren E. Olympia, WA

Great place to get a boost to my lifestyle!  Joey V. and Julio have given me a great deal on 8 bikes over the years. The service department is EXCELLENT! I love the social events they put on constantly.  I always feel special and like I'm getting the best from this company! I have gone back to the loyal crew over and over and been very happy.


Google Reviews

Sheryl Turner

The parts guys are awesome.  Always go above and beyond to help their customers.

Cruzn Marine

Everybody is so awesome here.  A dealership that truly feels like family.

Alan John

Great H-D shop and store.  Super Helpful Staff.  Great T-shirts! :)