Northwest Harley-Davidson
8000 FREEDOM LN NE, LACEY, WA 98516
The Team | Lacey, WA

The Team | Lacey, WA

Meet the awesome team we have here at Northwest Harley-Davidson®

Leadership Team

Julio Valdenegro III

Julio Valdenegro III

Dealer Principal

"Joey V. and Julio have given me a great deal on 8 bikes over the years. The service department is EXCELLENT! I love the social events they put on constantly. I always feel special and like I'm getting the best from this company! I have gone back to the loyal crew over and over and been very happy". Lauren E from Yelp Reviews

julio@nwharley.com

Joe Deck

Joe Deck

Owner

"We just bought our 3rd bike from Northwest. And we have always have had an excellent experience. The staff is friendly and makes us feel welcomed and are so helpful. Thank you Jay, Joe, George & Julio for your excellent customer service and making the buying process pain free". - Tami Butcher via Facebook Reviews

Joedeck@nwharley.com

Karen Richards

Karen Richards

Office Manager

Marketing Team

Greg Raines

Marketing Manager

gregmarketing@nwharley.com

Sales Team

Toby Roberts

Toby Roberts

General Sales Manager

"We decided to go back to NW Harley due to their competitive pricing. We worked with Toby and Phil and they were really great to work with. They understood our position and took the time to present different offers that would be advantageous to our financial situation seeming that we had a brand new vehicle to trade-in. They really helped us get to a good payment and gave us a trade-in price that no one could have come close to. We really appreciate the extra effort they took to help us and get us a trade-in value no one other than NW Harley-Davidson could have gotten us. Thank you"! - Amanda Brittcomer via Facebook Reviews

toby@nwharley.com

Joey Villarreal

Joey Villarreal

Sales Manager

"Have been buying bikes from them for years and have always made us feel like family. Joey has always been awesome and goes the extra mile to make sure we have the bike that we really want. He knows his bikes and loves to get to know his customers to find the perfect fit. If your buying your first bike or not the team at northwest Harley will be there to help you make it happen". - Kelly Duval via Facebook Reviews

joeyv@nwharley.com

Kelly Shandrow

Kelly Shandrow

Sales Associate

"Kelly is an amazing person to work with and will go above and beyond to help you find the perfect bike and perfect price to fit your lifestyle". - Velma Perez Dunkin via Facebook Reviews

kelly@nwharley.com

Andy Janssen

Andy Janssen

Sales Associate

"Had a great experience at HD this weekend. Andy Janssen the sales associate was friendly, educational, and patient. No high-pressure sales, just friendly and easy to work with. Although we didn't purchase, we will definitely remember our positive experience and We will be BACK! Thanks, Andy! Good reps are extremely hard to find.. we will look you up when it's time". - Mandee Compton via Google Reviews

Andy@nwharley.com

Dawn McClaflin

Dawn McClaflin

Sales Associate

"Real nice dealership. I was there with my cousin who had just purchased quite the beauty. nice people. One of the sales rep was very helpful. Dawn showed me some nice bikes. Even if I wasn't quite in the market yet". - Tracy via Google Reviews

Dawn@nwharley.com

Finance & Insurance Team

George Wetzel

George Wetzel

F&I Manager

"We just bought our 3rd bike from Northwest. And we have always have had an excellent experience. The staff is friendly and makes us feel welcomed and are so helpful. Thank you, Jay, Joe, George & Julio for your excellent customer service and making the buying process pain free". - Tami Butcher via Facebook Reviews

Financemanager@nwharley.com

Teresa Carter

Teresa Carter

Finance

Teresa@nwharley.com

Service Team

Jenniie Kepler

Jenniie Kepler

Service Advisor

"I wont to take the time to thank Jennie for selling me my 2015 street glide it is one nice ride and I really enjoy it a lot she knows her Harleys really good she is a very nice salesperson and well like they thing I like is she took me out on a test ride I fell in love with the Harley as soon as we got on the road I heard the radio and I was like this is the Harley for me like she knows that it was the one for me and it fits me just fine thanks Jennie for my new love of my life my Harley 2015 street glide". - James Eckley via Yelp Reviews

jenniie@nwharley.com

Ryan Taylor

Ryan Taylor

Shop Foreman/H-D Master Technician

Electric Vehicle Trained Technician

"The mechanic Ryan was awesome, he took the time to fit me to my bike personally and Jennie in the service department was so helpful and understood all my concerns as she rides too"! -Johaunna McReynolds via reviews

James Tack

James Tack

Service Technician

"I was totally happy with the total experience except they didn't tell me what I wanted to hear. My medical condition made it hard for me to get my bike there and had to leave it longer than I normally would. The staff was very nice and helpful. Didn't even mention the time I had taken picking up my bike. James and Tim get a 10 from me". -Jeff Shipman via reviews

Aaron Hansen

Aaron Hansen

Service Technician

Kenny Yamaguchi

Kenny Yamaguchi

Detail Technician

"The crew in service are great. They work hard to insure quality service at every point. Especially, during the virus protocols. Tim and Adam really stepped up to make the process easy! I was able to drop my bike early as to avoid the weather. Lisha was smiling when she handled my loyalty rewards and payment. Kenny wiped the bike down and my precious had tunes"! -Gerald Cassel via reviews

Erik Anderson

Erik Anderson

Chrome Consultant

Chrome@nwharley.com

Jason Ramsey

Jason Ramsey

Service Advisor

Dustin Boire

Dustin Boire

Service Manager

(360) 705-8515
servicemanager@nwharley.com

Parts Team

Randi Terhune

Randi Terhune

Parts & Accessories Associate

"I ordered the wrong accessory and Randy went above and beyond to make everything right. The computers were down and she hung on the phone. Wow"! - Theresa Kimball via Facebook Reviews

Kevin Parker

Kevin Parker

Shipping & Receiving Inventory Specialist

"Big shout out to Kevin Parker thank you so much for all your help, above & beyond". - Julie Frost via Google Reviews

General Merchandise Team

Lisha Jones

Lisha Jones

Greeter Extraordinaire

"It starts from when you walk in the door and awesome people like Lisha greet you with a smiling face". - Yelp Review

Elsia Koontz

Elsia Koontz

General Merchandise Manager

"Elsia (my spelling is probably off) in the apparel shop is exceptionally nice, knowledgeable, and helpful in ride wear. And, the ladies at the front desk are really friendly and definitely know their stuff". - David Hood via Facebook Reviews

Christina Davidson

Christina Davidson

General Merchandise Associate

Receptionist

Two-Wheel Cafe Team

Emma Randich

Emma Randich

Deli Diva & General Merchandise Associate

Maintenance Team

Tho Lee

Tho Lee

Facilities Specialist

Tanner Deck

Tanner Deck

Shop Assistant / On-Call Coffee Wizard